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2 hour calgary online ACS 2022-11-22 - FINAL w-out subtitles
2 hour calgary online ACS 2022-11-22 - FINAL w-out subtitles
ACCESS YYC
ACCESS YYC
WELCOME
WELCOME
Accessible
Accessible
Developed & Produced November 2022 by
Developed & Produced November 2022 by
Land Acknowledgement
Land Acknowledgement
How You See Me
How You See Me
~ Survey Respondent, Traveller with a Disability #57
~ Survey Respondent, Traveller with a Disability #57
Why We Are Here
Why We Are Here
How Common is Disability?
How Common is Disability?
Travel and Disability
Travel and Disability
Goals for Today
Goals for Today
Clear Objectives
Clear Objectives
Definition of Basic Terms
Definition of Basic Terms
Principles for Accessible Customer Service
Principles for Accessible Customer Service
Can and How Approach
Can and How Approach
Use the Right Words
Use the Right Words
General Terminology
General Terminology
Models of Disability
Models of Disability
Ellie the Equality Emu
Ellie the Equality Emu
~ Survey Respondent, Traveller with a Disability #43
~ Survey Respondent, Traveller with a Disability #43
Types of Disabilities
Types of Disabilities
PHYSICAL Disabilities
PHYSICAL Disabilities
COMMUNICATION
COMMUNICATION
ACCOMMODATION OPPORTUNITIES
ACCOMMODATION OPPORTUNITIES
ASSISTIVE
ASSISTIVE
Dos & Don’ts of Disability
Dos & Don’ts of Disability
VISUAL Disabilities
VISUAL Disabilities
COMMUNICATION TIPS
COMMUNICATION TIPS
ACCOMMODATION
ACCOMMODATION
ASSISTIVE DEVICES
ASSISTIVE DEVICES
~ Survey Respondent, Traveller with a Disability #66
~ Survey Respondent, Traveller with a Disability #66
HEARING Disabilities
HEARING Disabilities
COMMUNICATION
COMMUNICATION
ACCOMMODATION
ACCOMMODATION
ASSISTIVE DEVICES
ASSISTIVE DEVICES
MENTAL HEALTH Disabilities
MENTAL HEALTH Disabilities
COMMUNICATION TIPS
COMMUNICATION TIPS
ACCOMMODATION OPPORTUNITIES
ACCOMMODATION OPPORTUNITIES
~ Survey Respondent, Traveller with a Disability #89
~ Survey Respondent, Traveller with a Disability #89
INTELLECTUAL
INTELLECTUAL
COMMUNICATION TIPS for
COMMUNICATION TIPS for
ACCOMMODATION OPPORTUNITIES
ACCOMMODATION OPPORTUNITIES
LEARNING Disabilities
LEARNING Disabilities
COMMUNICATION TIPS for Learning Disabilities
COMMUNICATION TIPS for Learning Disabilities
ACCOMMODATION OPPORTUNITIES for Learning Disabilities
ACCOMMODATION OPPORTUNITIES for Learning Disabilities
NEUROLOGICAL Disabilities
NEUROLOGICAL Disabilities
COMMUNICATION TIPS for Neurological Disabilities
COMMUNICATION TIPS for Neurological Disabilities
ACCOMMODATION OPPORTUNITIES for Neurological Disabilities
ACCOMMODATION OPPORTUNITIES for Neurological Disabilities
Inclusion Makes the World More Vibrant
Inclusion Makes the World More Vibrant
~ Survey Respondent, Traveller with a Disability #52
~ Survey Respondent, Traveller with a Disability #52
Barriers to Accessibility
Barriers to Accessibility
COMMUNICATION Barriers
COMMUNICATION Barriers
SYSTEMIC Barriers
SYSTEMIC Barriers
ATTITUDINAL Barriers
ATTITUDINAL Barriers
TECHNOLOGICAL Barriers
TECHNOLOGICAL Barriers
Call to Action #DisabilityInclusion
Call to Action #DisabilityInclusion
~ Survey Respondent, Traveller with a Disability #34
~ Survey Respondent, Traveller with a Disability #34
Disability Supports
Disability Supports
Assistive Devices
Assistive Devices
Service Animals
Service Animals
Support Persons
Support Persons
Special Services
Special Services
Customer Care Ambassador Services (CCAS)
Customer Care Ambassador Services (CCAS)
Awkward No More
Awkward No More
~ Survey Respondent, Traveller with a Disability #60
~ Survey Respondent, Traveller with a Disability #60
Wrap-Up
Wrap-Up
The Power of Allyship
The Power of Allyship
5 Critical Steps to
5 Critical Steps to
Summary Review
Summary Review
You Are Appreciated
You Are Appreciated
Quiz
Quiz
Quiz introduction
Quiz introduction
Draw from 20 Question Bank
Draw from 20 Question Bank
Accessible use
Accessible use
ACCESSIBLE USE INSTRUCTIONS
ACCESSIBLE USE INSTRUCTIONS
Completion Certificate
Completion Certificate
Certificate of Completion
Certificate of Completion
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